Top 10 Isolation Communication Tips From the Pros

Emily Quinn

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Times are not business as usual. Live gatherings are postponed, but the craving for connection is alive and universal. Since our inception, communication has been our bread and butter, developing strategies and plans to connect audiences through a multitude of touchpoints over an extended period of time. From this experience, we’ve compiled our top 10 communication in isolation tips to help you stay better connected:

Open dialogue. Create space for leaders to engage their teams, and for colleagues to engage each other. There’s plenty to discuss. Encourage the conversation.


Clear pathways for connection. Create frameworks for seamless connection. Head to heart. Leader to team. Peer to peer. Team to leadership. Business to stakeholders to customers and beyond.


Low-production media. Employ self-shot videos, audio podcasts and informal video chats to engage teams from at-home workspaces, using minimal production support.


Gamified engagement. Incentivize participation and collaboration among attendees with a gamified digital engagement platform or campaign.


News and information at a reliable cadence. Times are wild, so be transparent, be consistent, be reliable.


Flexible attendance. Employees may be dealing with a lot at home—caring for kids, parents or sick family members to name a few possibilities—so give them a chance to consume content on their own time.


Easy access learning. If you don’t already, onboard a simplified online platform for training and learning.


Internal social engagement. Rally your teams in a format that’s familiar to them—a social-style platform like Yammer keeps culture alive and conversation going.


Platforms and messaging that make sense for the times. Now is the time to activate the highest level of creativity in virtual event format and communication campaigns.


Virtual networking. See to it that your teams are inspired and motivated to connect with each other to share best practices, key learnings and genuine connection.


It may not be business as usual, but a strong and steady communication plan helps us all feel a little more normal. Connect teams to purpose, motivate specific activity, energize strategic imperatives, facilitate dialogue, provide support and keep business moving. We’re in this together, so let’s do this together.